Covid-19 – Level 4

Thursday 26 March 2020

Essential HR here to help – and now safely at our homes. For ongoing help, you can contact Mike on 027 2808546 or or Beccy on or 027 2909070 – but if you phone our landline 03 6590377 you can leave a message that gets delivered to us automatically.  Please bear with us if you can’t get straight through – we are getting many calls!  I’m happy for you to pass this on to others.

If you need to conference call, we are all set up with Zoom.

Today I have a couple of key messages: 

Essential Services

If you still have any queries around essential services you can get in touch with the central government  team at 0508 377 388 or email

Paying Staff working from home:

  • Working normal duties – clearly in these situations they work normal hours and get paid as usual.
  • Working some duties only – You must get them to keep a record of the actual hours they work – the legislation will still apply, and you will need time and wage records for this period.  I recommend that you agree in writing with any staff you have working in part from home, as to what they are expected to do and how much time they are expected to spend doing it.
  • Topping up with leave – it is really important that you only pay leave where your employee agrees – you cannot force someone to use leave.  The government have been clear in saying they would like employers to pay 80% (topping up the subsidy themselves) – but this is not mandatory – just “best efforts”.  
  • What if you cannot get the subsidy because your revenue is not expected to drop by 30%?  In this circumstance I believe the expectation is that you would be able to pay 80% of someone’s pay because you still have the income.  However I would love to know if anyone has had a specific ruling on this – I haven’t got one yet.

Other Support

And two quick tips:

  1. Keep in contact your staff while they are off work – let’s remember we all need encouragement and together we can get through – Kia kaha New Zealand.  Individual teams can get free use of Zoom meetings or (if you have Microsoft 365) Microsoft Teams.
  2. Be aware that your staff may have all kinds of unusual needs and be ready to support them – even if that is no more than listening to them.  If they need help of any sort and you don’t know how to advise them, give us a call and we will help you find the right support.

Need help managing staff?

Mike has a wealth of experience advising on every aspect of the employer-employee relationship. I can give you per-phone guidance or work along side you to make things happen.

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