Social Media at work
It seems logical to me that for you to be relevant to your business community you need to be employing staff who actively build connections within that community.
Traditionally this has meant phone calls, coffees, visits; but now so much more is being done on-line, through social media sites (LinkedIn; Facebook; etc). Whether we like it or not an increasing number of organisations build networks this way. So it may be worth asking yourself if you encourage the right staff to use social networks at work and give them freedom to network this way, allowing them to share stories; to brainstorm industry ideas and generally add value. This is just one way of helping retain your more tech-savvy staff.