Increasing staff performance lies at the heart of human resources, and it is an area where Essential HR has a great deal of experience.
We help you set expectations and goals for individuals and teams – both those that can be used to stretch performance and be a base for future performance reviews AND those where formal performance management systems are needed to address problems.
We provide career development planning for staff who may already be performing highly but need an extra boost to keep them interested. We also advise on the best ways of giving feedback to staff and managing poor performers.
- Do you know if your staff are performing well? And do they know?
- Are you pro-actively assisting poor performing employees to improve?
- Do you address performance concerns promptly (and not allow them to fester)?
If you have answered “no” to any of these questions, you should consider this service.
Not all disciplinary situations result in warnings and broken relationships – if you catch a poor performance situation early enough a disciplinary process can turn things around quite quickly. One client called us because they believed they had evidence of fraud. The manager was particularly upset because there had been a high level of trust in the relationship. Fortunately when the proper process was followed and it became clear that there was a simple explanation, the two were able to successfully get back on track with their working relationship.